Canadian Prescription Drugstore Review: What We Checked

Canadian Prescription Drugstore says its orders are filled by licensed partner pharmacies in Canada, the U.K., Australia, New Zealand, India and Turkey. It does not publish the names of those pharmacies, so eDrugSearch has not been able to check their licenses in a government registry. See our checklist on this page for what we did check. It requires a valid prescription for prescription medications and does not sell controlled substances.

Yes. In an update dated October 14, 2026, Canadian Prescription Drugstore said it is back to business as usual and once again accepting and processing orders from all its supplier countries, including Canada, the U.K., India, Turkey, New Zealand and Australia, after U.S. Customs postponed new mail requirements that had been set for October 22, 2026. (Checked Nov 5, 2026.) New U.S. Customs rules for mailed prescriptions are scheduled for January 20, 2027. See our customs guide for the latest.

Canadian Prescription Drugstore is operated by Carepharm Inc., a federally registered Canadian company, based in Vancouver, BC, Canada.

Orders are dispensed from partner pharmacies in Canada, the U.K., Australia, New Zealand, India and Turkey. Depending on the product, orders may be filled by partner pharmacies in Canada, the U.K., India, Turkey, New Zealand and Australia. Check the product page for where your medication ships from.

Canadian Prescription Drugstore ships to the U.S. and countries outside North America (not Canada). The pharmacy says delivery takes about 28–42 days. Shipping: $14.95 standard (free on first online order); $39.95 expedited.

Yes. Prescription medications require a valid prescription from a licensed prescriber, which you can send by email, fax or upload, or your doctor can fax it. Refills can be requested from your account; the pharmacy suggests reordering 6 to 8 weeks ahead.

You can reach Canadian Prescription Drugstore by phone at 1-888-572-0832 (toll-free) or by email at info@canadianprescriptiondrugstore.com. Hours: Mon–Fri 6am–5pm PT; Sat–Sun 6am–3pm PT.

Canadian Prescription Drugstore is rated 4.3 out of 5 on Trustpilot from 1,901 reviews (checked Oct 31, 2026), and the BBB gives it an F, citing two unanswered complaints and a lack of transparency about ownership (checked Oct 31, 2026). In the 20 most recent Trustpilot reviews, customers mostly praise low prices and easy ordering, while the common complaints are unanswered phone calls and emails, slow delivery and e-check payment problems. Both recent BBB reviews describe paid orders that were not delivered.

No. It describes itself as an online pharmacy referral service whose orders are dispensed by licensed partner pharmacies in Canada, the U.K., Australia, New Zealand, India and Turkey, but it does not name those pharmacies on its website. Each listing shows the country the pack comes from, and product pages name the manufacturer.

It warned customers about possible disruptions to medication shipments because of new U.S. Customs requirements for international mail that were set for October 22, 2026. In an update dated October 14, 2026, it said U.S. Customs had postponed those requirements and that it was once again accepting and processing orders from all its supplier countries. U.S. Customs has since set January 20, 2027 for the change, and the pharmacy says it is awaiting further clarification.

Its shipping page says standard delivery takes about 4 to 6 weeks from when it receives all order documents, and expedited delivery about 3 to 4 weeks. Most orders are mailed by registered parcel post and delivered by USPS. Its guarantee says U.S. orders not delivered within 60 days are replaced free.

It takes electronic check (e-check), personal check, money order or wire transfer. It does not accept credit cards. Some recent reviewers reported confusion or delays with e-check payments, so confirm your payment details with the pharmacy before your order ships.

Canadian Prescription Drugstore lists its address as 1275 West 6th Ave, Suite 300, Vancouver, BC V6H 1A6, a shared office building, with phone 1-888-572-0832. The company behind it, Carepharm Inc., is registered in BC as "CPD Canadian Prescription Drugstore" (checked Oct 23, 2026).

You can look up Carepharm Inc. (808059-3) in Canada's federal company registry, search FDA Import Alert 66-57 for the website's name, and read its BBB profile. Because Canadian Prescription Drugstore doesn't name its partner pharmacies, ask it which licensed pharmacy will fill your order before you pay.