Discount Canada Drugs Review: What We Checked

3.5 on Trustpilot (13) · Dispenses from contracted partner dispensaries in Canada, the U.K., Australia, New Zealand and Mauritius (not named) · Ships to the U.S. and other countries

Listed

Listed on eDrugSearch: Discount Canada Drugs passed our listing checks (last checked Oct 24, 2026). See why we list it

Discount Canada Drugs (discountcanadadrugs.com) is a prescription referral service run by Coastal Health Group Inc., which its terms place in Barbados, with a mailing address in Winnipeg. Discount Canada Drugs orders are filled by contracted pharmacies in Canada, the U.K., Australia, New Zealand and Mauritius, and each listing shows where the product is made and shipped from. It is on CIPA's list of certified pharmacies (checked Nov 10, 2026). Trustpilot shows 3.5 from 13 reviews (checked Oct 31, 2026). Discount Canada Drugs doesn't name its pharmacies, and a firm with the name of its sister site, Planet Drugs Direct, is on an FDA import alert. We last checked Discount Canada Drugs on Nov 5, 2026. eDrugSearch is independent and not affiliated with Discount Canada Drugs.

Last checked Nov 5, 2026 · Checked by the eDrugSearch team · How we check pharmacies

  • Partner pharmaciesNot publicly named
  • Prescription requiredValid Rx for every order
  • Shipping to the U.S.Checked Nov 5, 2026
  • Refrigerated shippingNot confirmed
  • No controlled drugsNever sold here
  • Possible link to an FDA alertA company with the same operator's name is on an FDA import alert. We couldn't confirm it's the same business. · Checked Nov 5, 2026

Why We List Discount Canada Drugs

We list Discount Canada Drugs after checking it against our listing rules on Oct 24, 2026. The checklist below shows each item, what we found and our sources. A listing isn’t an endorsement; compare prices and decide what works for you.

About Discount Canada Drugs

At a glance: Discount Canada Drugs is an online pharmacy based in Barbados. It is operated by Coastal Health Group Inc., doing business as DiscountCanadaDrugs.com. It says orders are filled by licensed partner pharmacies in Canada, the U.K., Australia, New Zealand and Mauritius, but it does not publish their names, so we couldn’t check those licenses. It is a member of the Canadian International Pharmacy Association (CIPA). Orders are dispensed from contracted partner dispensaries in Canada, the U.K., Australia, New Zealand and Mauritius (not named).

Discount Canada Drugs (discountcanadadrugs.com) calls itself a prescription referral service. Its terms name Coastal Health Group Inc., located in Barbados, as the company behind the site, and its mailing address is a PO box in Winnipeg, Manitoba. It is a member of the Canadian International Pharmacy Association (CIPA).

Orders are filled by contracted pharmacies and fulfillment centers in Canada, the U.K., Australia, New Zealand and Mauritius. The site does not name them, so we could not check their licenses. Each product listing shows the country the product comes from and the country it ships from. Shipping is $9.95 per order, and its FAQ says U.S. tariffs or import duties may be added at checkout.

Coastal Health Group also runs Planet Drugs Direct, a New Zealand pharmacy that is on the FDA’s Import Alert 66-57. Discount Canada Drugs itself is not on that alert, but we don’t show its New Zealand-shipped packs. Most of its product listings don’t name the drug’s maker, so we only show the packs that do.

Sources: each item in the checklist and panels below links to what we checked.

Screenshot of the Discount Canada Drugs website
Discount Canada Drugs website · screenshot captured Oct 24, 2026

Discount Canada Drugs: company & contact

Type of site
Prescription referral serviceIts website calls it "a trusted prescription referral service" that connects you with a network of dispensaries it doesn't name
Company
Coastal Health Group Inc.Its terms say Coastal Health Group Inc. operates as DiscountCanadaDrugs.com and the website is operated in Barbados
Founded
Not confirmed yetIts website doesn't say
Phone
1-833-200-5343 (toll-free) or 1-204-808-9785The second number is for international callers
Hours
Mon–Fri 7am–6pm CT; Sat–Sun 7:30am–6pm CT
Mailing address
DiscountCanadaDrugs.com
PO Box 16002 Centennial PO
Winnipeg, MB R3A 0E1
CanadaWhere it asks you to send prescriptions and order forms

From its website, checked Nov 1, 2026.

Profile details come from the pharmacy's website and license records, checked Nov 5, 2026.

Based in
Barbados

Good to Know

  • Requires a valid prescription
  • Does not sell controlled substances
  • Limits orders to a 3-month supply
  • Pharmacist available to answer questions
  • Publishes a phone number and address
  • Secure checkout (HTTPS)

Things to Weigh

  • Possible link to an FDA alert: a company with the same operator’s name is on an FDA import alert, and we couldn’t confirm it’s the same business

From our checklist below.

Discount Canada Drugs Reviews: What Customers Report

Discount Canada Drugs has only 13 Trustpilot reviews, averaging 3.5 out of 5 (6 are 5 stars and 5 are 1 star; checked Oct 24, 2026). BBB rates it A- because its BBB file is new (opened Nov 2024), with 1 complaint closed in the past 3 years and none in the past 12 months (BBB profile, re-checked Oct 29, 2026).

Better Business Bureau (BBB) Record

BBB grade: A- · checked Oct 31, 2026. See the BBB profile (opens in a new tab)

A BBB grade reflects how a business deals with complaints and with BBB, not how satisfied its customers are. We copy BBB’s own reasons and alerts from its page and don’t add our own.

Discount Canada Drugs on other review sites

Review snapshot (checked Oct 24, 2026): Discount Canada Drugs has 13 Trustpilot reviews (3.5 of 5): 6 are 5 stars, mostly saying orders had no problems, and 5 are 1 star, describing unreliable service, late delivery and no tracking. BBB gives it an A-, with 1 resolved complaint (Nov 2024) and none in the last 12 months.

SiteRatingReviewsWhat it shows
Trustpilot (opens in a new tab)3.5/513 reviewsRatings from online customers. Anyone can post; businesses can invite reviews. Reviews date from Jan 2024 to Mar 2026. None carry Trustpilot's Verified label, and the company has not replied to any.
BBB (opens in a new tab)A-Not BBB accreditedHow the business handles complaints, not how satisfied customers are. BBB's stated grade reason is the short time in business (file opened Nov 2024). No BBB alerts. 1 complaint in the last 3 years (Nov 2024, an unrequested phone refill filled as the brand instead of the generic; resolved), none in the last 12 months, and 0 BBB reviews. Address on file is the Winnipeg PO box.

What customers praise

  • No problems with orders (about 5 of 13, Trustpilot)
  • Fast service from overseas (1, Trustpilot)
  • Clear communication (1, Trustpilot)

What customers complain about

  • Unreliable service (1, Trustpilot)
  • Late delivery with high charges (1, Trustpilot)
  • No tracking information (1, Trustpilot)
  • Site did not work in Canada (1, Trustpilot)
  • Low-price ads seemed suspicious (1, Trustpilot)
  • General distrust of the company (1, Trustpilot)
  • Phone refill filled as the brand instead of the generic, resolved (1, BBB)

What the last 13 Trustpilot reviewers say Jan 2024 to Mar 2026

  • 5 ★6
  • 4 ★1
  • 3 ★1
  • 2 ★0
  • 1 ★5

6 of the 13 Trustpilot reviews are 5 stars and 5 are 1 star. Happy reviewers mention orders with no problems, fast service from overseas and clear communication. The critical reviews say the service could not be relied on, a medication arrived late with high charges, the website gave no tracking information, the site did not work for a Canadian customer, and that local ads with very low prices seemed suspicious. None of the reviews are verified and the company did not reply.

In reviewers' own words

  • Fast service even from overseas.

    ★★★★★ Trustpilot reviewer · Sep 11, 2024 · Trustpilot
  • Literally no problems.

    ★★★★★ Trustpilot reviewer · Jan 8, 2026 · Trustpilot
  • Website does NOT provide any tracking info.

    ★☆☆☆☆ Trustpilot reviewer · Jan 10, 2024 · Trustpilot
  • Can't depend or rely on these people.

    ★☆☆☆☆ Trustpilot reviewer · Feb 22, 2026 · Trustpilot

Ratings and review counts checked Oct 24, 2026 on each site. Summaries are written by eDrugSearch after reading the reviews in the period shown, positive and negative; counts are approximate. Quotes are single sentences, unedited, linked to the source. eDrugSearch doesn’t check whether reviews on other sites are genuine. Decide for yourself what matters most to you.

eDrugSearch reviews

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Review Discount Canada Drugs

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How reviews work: anyone can post a review, and "Verified order" means the reviewer showed proof of purchase. We publish positive and negative reviews alike and follow our review guidelines. Pharmacies don't pay to be listed, and nothing they do affects ratings or review order.

Is Discount Canada Drugs Legit? License and Safety Checks

Discount Canada Drugs is a CIPA member that requires a valid prescription, says its dispensaries don't ship controlled or opiate medicines, and limits fills to about a 90-day supply. Discount Canada Drugs itself wasn't on FDA Import Alert 66-57 when we checked on Oct 25, 2026. Two things to weigh: it doesn't name the pharmacies that fill its orders, and a firm named Planet Drugs Direct (Auckland, New Zealand) has been on that alert since 2009; Coastal Health Group runs a site under that name today, but we couldn't confirm it's the same business. eDrugSearch doesn't show any Discount Canada Drugs packs shipped from New Zealand.

We check every pharmacy against the same list, using its own website, government registries and the FDA. Each item we checked links to what we looked at.

  • Names the pharmacy that fills orders Not confirmed yet: it doesn’t publish the name, and we’ve asked the pharmacy for it (October 2026). It calls itself a prescription referral service. Its terms say orders are filled by contracted pharmacies and fulfillment centers in Canada, the U.K., Australia, New Zealand and Mauritius. Source (opens in a new tab)Not confirmed
  • Requires a valid prescription FAQ says a valid prescription is required for all prescription medications; you can upload, email or fax a copy. Source (opens in a new tab)Passed
  • Does not sell controlled substances FAQ says its contracted dispensaries do not ship narcotics, controlled or opiate-containing medications. Source (opens in a new tab)Passed
  • Limits orders to a 3-month supply FAQ says partner dispensaries can typically dispense up to a 90-day supply per fill, but some pack sizes (100 or 200 tablets) are larger than 90 days of a once-daily dose. Source (opens in a new tab)Passed
  • Pharmacist available to answer questions FAQ says you can ask customer care for pharmacist counselling by phone or in writing. Source (opens in a new tab)Passed
  • Publishes a phone number and address Publishes a toll-free number and a Winnipeg PO box. No street address is given. Source (opens in a new tab)Passed
  • Secure checkout (HTTPS) The site loads over HTTPS. Source (opens in a new tab)Passed
  • Shows where each order ships from before you pay Each product listing shows 'Product of' a country and 'Shipped from' a country. Source (opens in a new tab)Passed
  • Not on the FDA import alert list Not found on Import Alert 66-57 or in the FDA's import refusals data, checked Oct 25, 2026. A firm named Planet Drugs Direct (Auckland, New Zealand) has been on the alert since 2009. Coastal Health Group runs a site under that name today, but we couldn't confirm the 2009 listing is the same business. Source (opens in a new tab)Passed
  • Company registration found Its terms name Coastal Health Group Inc. and say it is located in Barbados. We could not search the Barbados company registry with our tools. Source (opens in a new tab)Not confirmed

Checked Oct 24, 2026. A dash means we could not confirm it yet, not that the pharmacy fails it.

License and Pharmacy Details

Operator
Coastal Health Group Inc., doing business as DiscountCanadaDrugs.com
Regulator
Not confirmed yet
License no.
Not confirmed yet
Last checked
Not confirmed yet
Dispenses from
contracted partner dispensaries in Canada, the U.K., Australia, New Zealand and Mauritius (not named)
Pharmacist
Ask customer care for pharmacist counselling by phone or in writing (1-833-200-5343)
Phone
1-833-200-5343 (toll-free)
Hours
Mon–Fri 7am–6pm CT; Sat–Sun 7:30am–6pm CT

FDA Record for Discount Canada Drugs

Checked November 5, 2026

What this means: This pharmacy is not on the FDA's import alert list for online pharmacies, and we found no refused shipments since October 2016. See the note below about a related or nearby business.

We searched FDA Import Alert 66-57 and the FDA’s import refusals data (October 2016 to date) for Discount Canada Drugs and the company and address it publishes. We found no entries under its name, company or address.

A firm named Planet Drugs Direct (P.O. 105-290, Auckland, New Zealand) has been on Import Alert 66-57 since September 10, 2009. Today the Terms of Sale on planetdrugsdirect.com say it is run by Coastal Health Group Inc., the company behind Discount Canada Drugs, but we couldn't confirm the 2009 listing is the same business. We found no refused shipments for it since October 2016. Source (opens in a new tab)

The alert does not give a firm-specific reason. In its general statement, the FDA says “unapproved prescription drugs present serious safety and effectiveness concerns.”

Sources: FDA Import Alert 66-57 (opens in a new tab) (search the page for the firm’s name) · FDA import refusals data (opens in a new tab)

This is a summary of public FDA records, not a legal finding about the pharmacy. If something here is wrong or out of date, request a correction.

How We Checked Discount Canada Drugs

Our conclusion: We list Discount Canada Drugs because it is on CIPA's list of certified pharmacies. We show what we found, good and bad, so you can decide for yourself. Here is every source we checked.

Approval and license

FDA records

The pharmacy's own website

Customer reviews

We recheck these sources regularly. Links open the source itself, so you can see what we saw.

How to Verify Discount Canada Drugs Yourself

You don’t have to take our word for it. Here’s how to check Discount Canada Drugs on your own before you order.

What to check

License lookup
CIPA website check (opens in a new tab)
Address it publishes
Barbados
Pharmacist and phone
Ask customer care for pharmacist counselling by phone or in writing (1-833-200-5343) · Phone 1-833-200-5343 (toll-free) · Mon–Fri 7am–6pm CT; Sat–Sun 7:30am–6pm CT
Prescription
Discount Canada Drugs asks for a valid prescription from your prescriber.
Where to report a problem
FDA MedWatch (opens in a new tab) (a bad reaction or a problem with a medicine)

Official sources to check Discount Canada Drugs

These official sources let you confirm what we found:

Discount Canada Drugs Shipping and Delivery to the U.S.

Discount Canada Drugs was shipping to the U.S. when we checked on Oct 25, 2026, for a flat $9.95 per order, with any U.S. tariffs or import duties added at checkout. Discount Canada Drugs says delivery takes about 14 to 28 days, and its website shows a customer alert about the new U.S. customs rules for mailed orders.

New U.S. Customs rules for mailed prescriptions are scheduled for January 20, 2027. See our customs guide for the latest.

Shipping, Fees and Payment

Shipping fee
$9.95 per order; any U.S. tariffs or import duties are added at checkout
Claimed delivery
14–28 days
Ships to
the U.S. and other countries
Cold-chain
Unconfirmed (not stated on its site)
Payment
Not confirmed yet
Refills
Not confirmed yet
Prescription
by upload, email or fax

Who Fills Your Discount Canada Drugs Order, and From Where

Discount Canada Drugs doesn't fill orders itself. Its terms say contracted pharmacies and fulfillment centers in Canada, the U.K., Australia, New Zealand and Mauritius fill them, but it doesn't name them; we asked in October 2026. Each product listing shows "Product of" and "Shipped from" countries, so you can see where a pack comes from before you pay.

Company behind the website
Coastal Health Group Inc., doing business as DiscountCanadaDrugs.com
Fills and ships orders from
contracted partner dispensaries in Canada, the U.K., Australia, New Zealand and Mauritius (not named)
Partner pharmacies
Canada, the U.K., Australia, New Zealand and Mauritius
Pharmacy license
Discount Canada Drugs doesn’t publish the names of the pharmacies that fill its orders, so we couldn’t look up their licenses.
Pharmacist
Ask customer care for pharmacist counselling by phone or in writing (1-833-200-5343)

Discount Canada Drugs FAQ

Is Discount Canada Drugs legit?

Discount Canada Drugs says its orders are filled by licensed partner pharmacies in Canada, the U.K., Australia, New Zealand and Mauritius. It does not publish the names of those pharmacies, so eDrugSearch has not been able to check their licenses in a government registry. See our checklist on this page for what we did check. It is a member of the Canadian International Pharmacy Association (CIPA). It requires a valid prescription for prescription medications and does not sell controlled substances.

Is Discount Canada Drugs still shipping to the United States?

Yes. It ships worldwide, including the U.S., for a flat $9.95 per order. Its website shows a customer alert about the new U.S. customs rules for mailed orders. (Checked Nov 5, 2026.) New U.S. Customs rules for mailed prescriptions are scheduled for January 20, 2027. See our customs guide for the latest.

Who owns Discount Canada Drugs?

Discount Canada Drugs is operated by Coastal Health Group Inc., doing business as DiscountCanadaDrugs.com, based in Barbados.

Where does Discount Canada Drugs ship from?

Orders are dispensed from contracted partner dispensaries in Canada, the U.K., Australia, New Zealand and Mauritius (not named). Depending on the product, orders may be filled by partner pharmacies in Canada, the U.K., Australia, New Zealand and Mauritius. Check the product page for where your medication ships from.

Does Discount Canada Drugs ship to the United States, and how long does it take?

Discount Canada Drugs ships to the U.S. and other countries. The pharmacy says delivery takes about 14–28 days. Shipping: $9.95 per order; any U.S. tariffs or import duties are added at checkout.

Do I need a prescription to order from Discount Canada Drugs?

Yes. Prescription medications require a valid prescription from a licensed prescriber, which you can send by upload, email or fax.

How do I contact Discount Canada Drugs?

You can reach Discount Canada Drugs by phone at 1-833-200-5343 (toll-free) or by email at info@discountcanadadrugs.com. Hours: Mon–Fri 7am–6pm CT; Sat–Sun 7:30am–6pm CT.

What do customers say about Discount Canada Drugs?

Discount Canada Drugs is rated 3.5 out of 5 on Trustpilot from 13 reviews (checked Oct 24, 2026). Its Trustpilot page is unclaimed and the newest review is from March 4, 2026, so there is little recent feedback. Older reviews are mixed: some praise fast delivery, others complain about missing tracking information. BBB gives it an A-, which is BBB's own grade, not a customer score (not BBB accredited); BBB shows one complaint, from November 2024, which was resolved.

Is Discount Canada Drugs connected to the FDA import alert?

Discount Canada Drugs itself is not on the FDA's Import Alert 66-57 (checked Oct 25, 2026). Its terms name Coastal Health Group Inc. as the company behind the site. A firm named Planet Drugs Direct (Auckland, New Zealand) has been on that alert since 2009, and Coastal Health Group runs a website under that name today, but we couldn't confirm the 2009 listing is the same business. Because Discount Canada Drugs ships some orders from New Zealand, we don't show any of its New Zealand-shipped packs.

Who fills Discount Canada Drugs orders?

Contracted pharmacies and fulfillment centers in Canada, the U.K., Australia, New Zealand and Mauritius fill Discount Canada Drugs orders, according to its terms of sale. Discount Canada Drugs doesn't publish their names (checked Oct 24, 2026).

Answers come from this profile's checked data (updated Nov 5, 2026). For U.S. import rules, see our guide to buying medication from Canada (checked Oct 23, 2026). Not medical or legal advice.

About This Information

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We work hard to keep this information accurate and to give you enough of it to make a good decision. We check each pharmacy's license, shipping, prices and reviews and show the date we checked, but details can change and errors can happen, so we can't guarantee that everything on this page is complete, current or correct. Please confirm prices, shipping and policies with the pharmacy before you order.

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