Consumer Health Data Privacy Policy

This policy covers “consumer health data.” That means information that’s linked to you, or could reasonably be linked to you, and says something about your health, as defined by laws such as the Washington My Health My Data Act. It applies to everyone who uses eDrugSearch.com. Our main Privacy Policy covers everything else.

We collect and use consumer health data only to give you a feature you asked for, or with your clear consent.

Consumer Health Data We Collect and Why

• Medicines you set price alerts for, to show you prices and email you when they drop.
• Questions members ask Hoot AI, which may mention a medicine or condition, to answer them. We send them to our AI provider to get the answer, and we don’t store them (see the Privacy Policy).
• Your coverage type (no insurance, private insurance, Medicare or Medicaid), if you pick one, to show the savings options that fit. If you’re signed in, we save that one choice to your account.
• Price reports, which name a medicine and may include a short note, to fix our prices. We don’t ask who you are.
• Pharmacy reviews that may mention your experience, to publish your review under your display name. We remove health details from reviews before they’re published.
• Optional proof of order for a “Verified order” badge, to confirm your review. We delete it after checking.
• When refill reminders launch: the medicines you add to them, to send the reminders you ask for.

Where It Comes From

Directly from you, when you use these features. We don’t buy consumer health data or collect it from other companies.

What We Share and With Whom

We don’t sell consumer health data, and we don’t share it with pharmacies, advertisers or data brokers. Only these service providers process it for us, to run the features you use:

• Website hosting (Hostinger), which stores our site and your account.
• Amazon Web Services: Amazon SES, which sends price-alert and account emails, and Amazon Bedrock, which processes the questions members ask Hoot AI to produce an answer and, AWS says, doesn’t store them. Some emails may also be sent through our web host.
• Our support mailbox (Google Workspace), only if you email us about your health or medicines.

Your Rights

• Confirm whether we collect or share your consumer health data, and get a copy of it along with the list of the companies it’s shared with.
• Withdraw your consent to our collection and sharing of it.
• Have it deleted.
• Change your coverage choice, price alerts and saved pharmacies yourself at any time on your account page.
• If you ask us to delete your data, we’ll also tell the service providers that hold it to delete it.

To make a request, email support@edrugsearch.com from the address on your account, or write to Squawkia, Inc., 611 Live Oak St, Boerne, TX 78006. Requests are free up to twice a year. We respond within 45 days and will tell you if we need up to 45 more days and why. If we deny your request, you can appeal by replying to our decision; we’ll respond in writing within 45 days, and if we deny the appeal we’ll tell you how to contact your state attorney general. We can’t look up Hoot questions or price reports by person, because we don’t link them to you.

Changes

We won’t collect, use or share consumer health data in new ways without first updating this policy and asking for your consent.