Rx Outreach Review: What We Checked

4.9 on Trustpilot (649) · 4.4 on Google for its store in Maryland Heights (593) · Dispenses from its own mail-order pharmacy in Maryland Heights, Missouri · Ships to all 50 states, Washington, D.C., the U.S. Virgin Islands and Puerto Rico

Listed

Listed on eDrugSearch: Rx Outreach passed our listing checks (last checked Oct 29, 2026). See why we list it

Rx Outreach (rxoutreach.org) is a nonprofit U.S. mail-order pharmacy run by Rx Outreach Inc in Maryland Heights, Missouri. Rx Outreach fills orders at its own pharmacy at 3171 Riverport Tech Center Dr and ships free by standard delivery to all 50 states, Washington, D.C., the U.S. Virgin Islands and Puerto Rico. eDrugSearch lists Rx Outreach as a U.S. option because it is on NABP's list of accredited digital pharmacies (shown as reaccreditation in process), it requires a valid prescription, and it publishes its prices. Rx Outreach sells more than 1,100 medicines, mostly generics. We last checked Rx Outreach on Oct 29, 2026. eDrugSearch is independent and not affiliated with Rx Outreach.

Last checked Nov 10, 2026 · Checked by the eDrugSearch team · How we check pharmacies

  • NABP accreditedReaccreditation in process · checked Oct 29, 2026
  • Prescription requiredValid Rx for every order
  • Ships within the U.S.Checked Oct 29, 2026
  • Refrigerated shippingNot confirmed
  • Controlled substancesNever listed on eDrugSearch
  • LegitScript certifiedCheck pending

Why We List Rx Outreach

  • We list Rx Outreach as a U.S. mail-order option because it is a licensed nonprofit pharmacy on NABP’s list, it requires a valid prescription and it publishes its prices. LegitScript and state-license checks are still pending, and we’ll re-check its NABP renewal.

The checklist below shows each item, what we found and our sources. A listing isn’t an endorsement; compare prices and decide what works for you.

About Rx Outreach

At a glance: Rx Outreach is an online pharmacy based in Maryland Heights, Missouri, United States. It is operated by Rx Outreach Inc, a nonprofit. Its NABP digital pharmacy status when we checked on Oct 29, 2026: Reaccreditation in process. Orders are dispensed from its own mail-order pharmacy in Maryland Heights, Missouri.

Rx Outreach is a nonprofit mail-order pharmacy in Maryland Heights, Missouri (3171 Riverport Tech Center Drive). It sells more than 1,100 medications, mostly generics, at its own nonprofit prices. It ships to all 50 states (free standard delivery), Washington, D.C., the U.S. Virgin Islands and Puerto Rico.

Anyone with a valid prescription can use it. Its page dated Feb 16, 2026 says “there is no eligibility criteria and no application process,” and it doesn’t bill insurance.

Where we have checked this pharmacy’s prices, they appear on our drug pages next to the pharmacies abroad that we list, each with the date we checked it. See how it compares with the other U.S. mail-order pharmacies we list on U.S. online pharmacies.

Sources for this section
Screenshot of the Rx Outreach website
Rx Outreach website · screenshot captured Oct 29, 2026

Rx Outreach: company & contact

Type of site
U.S. mail-order pharmacyNonprofit mail-order pharmacy
Company
Rx Outreach, Inc.501(c)(3) nonprofit
Founded
2010Became an independent nonprofit
Hours
Mon–Thu 7am–6pm CT; Fri 7am–5:30pm CT
Mailing address
3171 Riverport Tech Center Dr
Maryland Heights, MO 63043
United States

From its website, checked Nov 2, 2026.

Profile details come from the pharmacy's website and license records, checked Oct 29, 2026.

Based in
Maryland Heights, Missouri, United States
Medications listed
1,100+ (mostly generics)

Good to Know

  • Nonprofit pharmacy with no eligibility rules, application or membership fee.
  • Free standard delivery in all 50 states; it also serves D.C., the U.S. Virgin Islands and Puerto Rico.
  • Most orders arrive within 2–5 days after payment.
  • Several ways to send a prescription, including transfers.

Things to Weigh

  • Doesn’t bill insurance, Medicare or Medicaid, so the price may not count toward your plan’s deductible.
  • No brand-name medications.
  • NABP shows its accreditation as “reaccreditation in process” (we’ll re-check).
  • Phone hours are weekdays (Central time), plus pharmacists on Saturday 9 a.m.–2 p.m. CT.

Rx Outreach Reviews: What Customers Report

Rx Outreach has 4.9 out of 5 on Trustpilot from 646 reviews (Trustpilot page, checked Nov 5, 2026). Rx Outreach invites its customers to leave reviews there, and Trustpilot notes that it pays for a Trustpilot subscription. We found no BBB rating for Rx Outreach (checked Oct 31, 2026).

Better Business Bureau (BBB) Record

No BBB profile found (checked Oct 31, 2026).

Rx Outreach on other review sites

Review snapshot (checked Nov 10, 2026): Rx Outreach is rated 4.9 out of 5 on Trustpilot from 649 reviews and 4.4 on Google from 593 reviews for its Maryland Heights, MO pharmacy (checked Nov 10, 2026). Of the 10 newest Google reviews (Jul to Oct 2026), 6 are 5 stars, praising affordable medicine and friendly, patient phone staff. The four 1-star reviews describe repeated delays, broken promises about shipping and a card charged after a prescription was moved elsewhere. We found no BBB profile.

SiteRatingReviewsWhat it shows
Trustpilot (opens in a new tab)4.9/5649 reviewsRatings from online customers. Anyone can post; businesses can invite reviews. Trustpilot profile for rxoutreach.org, 649 reviews. Checked Nov 10, 2026.
Google (opens in a new tab)4.4/5593 reviewsOverall customer satisfaction. Can include walk-in store customers, not only online orders. Google listing for Rx Outreach at 3171 Riverport Tech Center Dr, Maryland Heights, MO. Checked Nov 10, 2026.
Sitejabber (opens in a new tab)—No reviews yetRatings from online shoppers. No reviews on Sitejabber (now SmartCustomer) for this domain. Checked Nov 10, 2026.
BBB (opens in a new tab)—No reviews yetHow the business handles complaints, not how satisfied customers are. No BBB profile found in a BBB search for this business. Checked Nov 10, 2026.

What customers praise

  • Affordable, available medicines (about 3 of 10, Google)
  • Friendly, patient staff (about 2 of 10, Google)
  • On-time delivery (about 2 of 10, Google)

What customers complain about

  • Delays and broken promises (about 3 of 10, Google)
  • Card charged after prescription moved (1 of 10, Google)
  • Long phone holds (1 of 10, Google)

What the last 10 Google reviewers say Jul to Oct 2026

  • 5 ★6
  • 4 ★0
  • 3 ★0
  • 2 ★0
  • 1 ★4

6 of the 10 newest Google reviews are 5 stars and the pharmacy replied to all 10. Happy reviewers mention low prices and kind staff; the 1-star reviews describe repeated delays, shipping mix-ups, long holds and a charge after moving a prescription.

What the last 5 Trustpilot reviewers say Oct 30, 2026

  • 5 ★4
  • 4 ★0
  • 3 ★0
  • 2 ★0
  • 1 ★1

4 of the 5 newest Trustpilot reviews are 5 stars from people who found affordable medicine after losing or lacking insurance coverage; one 1-star review cites poor phone service.

In reviewers' own words

  • Not only have they always had my meds available, but ended up being cheaper than any of the normal pharmacies even with shipping included.

    ★★★★★ Wes · about Oct 2026 · Google
  • Each time I called to speak with a rep, they were friendly, patient, and so professional.

    ★★★★★ Cindy · about Jul 2026 · Google
  • Extremely unreliable. They will have an issue, tell you it's fixed when you call them, and then fail again at the next point in the process.

    ★☆☆☆☆ Nathaniel · about Aug 2026 · Google

Ratings and review counts checked Nov 10, 2026 on each site. Summaries are written by eDrugSearch after reading the reviews in the period shown, positive and negative; counts are approximate. Quotes are single sentences, unedited, linked to the source. eDrugSearch doesn’t check whether reviews on other sites are genuine. Decide for yourself what matters most to you.

eDrugSearch reviews

No eDrugSearch reviews yet. Be the first to review Rx Outreach.

Review Rx Outreach

Ordered from Rx Outreach? Share your experience to help others save safely. Reviews require a free account.

How reviews work: anyone can post a review, and "Verified order" means the reviewer showed proof of purchase. We publish positive and negative reviews alike and follow our review guidelines. Pharmacies don't pay to be listed, and nothing they do affects ratings or review order.

Is Rx Outreach Legit? License and Safety Checks

Rx Outreach passed our checks for a U.S. mail-order pharmacy, with one item to watch. NABP lists Rx Outreach Inc as an accredited digital pharmacy with "reaccreditation in process" (checked Oct 29, 2026), and we'll re-check that renewal. Rx Outreach requires a valid prescription from a licensed provider and says it is a licensed pharmacy that ships to all 50 states. We haven't checked the state registries or LegitScript yet, so those items show a dash below.

We check every U.S. pharmacy against the same list, using its own website and U.S. sources such as NABP and state boards of pharmacy. Each item we checked links to what we looked at.

  • Names the pharmacy that fills orders Rx Outreach fills orders at its own licensed mail-order pharmacy in Maryland Heights, Missouri. Source (opens in a new tab)Passed
  • Requires a valid prescription FAQ: "Anyone with a valid prescription from a licensed healthcare provider can use Rx Outreach." Source (opens in a new tab)Passed
  • Controlled substances U.S. pharmacies may fill controlled medicines under U.S. law; eDrugSearch never lists controlled substances.Note
  • Pharmacist available to answer questions Patient Contact Center weekdays; pharmacists also available Saturday 9am-2pm CT. Source (opens in a new tab)Passed
  • Publishes a phone number and address Publishes 314-222-0472 / 888-796-1234 and 3171 Riverport Tech Center Dr, Maryland Heights, MO 63043. Source (opens in a new tab)Passed
  • Secure checkout (HTTPS) The site loads over HTTPS. Source (opens in a new tab)Passed
  • Shows where each order ships from before you pay Ships from its pharmacy in Missouri, within the U.S. Source (opens in a new tab)Passed
  • Company registration found NABP lists Rx Outreach Inc; its footer gives tax ID 35-2378788. We haven't looked it up in a state business registry yet. Source (opens in a new tab)Not confirmed
  • NABP accredited digital pharmacy On NABP's list with "Reaccreditation in process" (checked Oct 29, 2026). We'll re-check the renewal. Source (opens in a new tab)Passed
  • LegitScript certified Not yet checked. eDrugSearch checks LegitScript by hand and will add the result with a date.Not confirmed
  • State pharmacy licenses Says it is a licensed pharmacy shipping to all 50 states; we haven't checked state license registries yet. Source (opens in a new tab)Not confirmed

Checked Oct 29, 2026. A dash means we could not confirm it yet, not that the pharmacy fails it.

License and Pharmacy Details

Operator
Rx Outreach Inc, a nonprofit
NABP
Reaccreditation in process (checked Oct 29, 2026) NABP list (opens in a new tab)
State licenses
Says it is a licensed pharmacy shipping to all 50 states (self-reported); registries not yet checked
LegitScript
Check pending
Dispenses from
its own mail-order pharmacy in Maryland Heights, Missouri
Pharmacist
Not confirmed yet
Phone
314-222-0472 or 888-796-1234
Hours
Mon-Thu 7am-6pm CT; Fri 7am-5:30pm CT; pharmacists Sat 9am-2pm CT

Rx Outreach at a Glance: U.S. Pharmacy Facts

What we checked and what we found

Who runs it
Rx Outreach Inc, a nonprofit (NABP list; tax ID 35-2378788 in its website footer)
Pharmacy that fills orders
Its own licensed mail-order pharmacy, 3171 Riverport Tech Center Dr, Maryland Heights, MO 63043 (FAQ)
NABP accreditation
On NABP’s list with “Reaccreditation in process” (NABP list)
LegitScript
Not yet checked
State licenses
Says it is “a licensed pharmacy” and ships to all 50 states, D.C., the U.S. Virgin Islands and Puerto Rico. We have not yet checked state license registries.
How to order
Your prescriber can e-prescribe (Surescripts ID 2635855, NPI 1235211467), fax 1-800-875-6591 or mail the prescription. Many prescriptions can also be transferred from another pharmacy.
Who can use it
Anyone with a valid prescription from a licensed provider; no proof of income, no eligibility rules and no application (Feb 16, 2026 page).
Insurance
Doesn’t bill insurance; you pay its listed price when you order. Its FAQ says many insured people use it when its price is lower than their copay or deductible.
Medicare and Medicaid
Its FAQ says “Our patients include people with insurance, Medicare, Medicaid, and those without insurance.” It doesn’t bill those programs.
Fees and shipping
Free standard delivery in all 50 states; expedited shipping costs extra. No membership fees. Pays by debit card, credit card or check.
Delivery
Most orders arrive within 2–5 days after payment is processed (FedEx). Controlled substances ship FedEx 2-day with a signature.
What it carries
More than 1,100 medications, mostly FDA-approved generics. Its FAQ says it doesn’t carry brand-name medications. It does fill some controlled substances; eDrugSearch never lists controlled substances.
Customer support
Phone 314-222-0472 or 888-796-1234. Patient Contact Center: Mon–Thu 7 a.m.–6 p.m. CT, Fri 7 a.m.–5:30 p.m. CT; pharmacists also Sat 9 a.m.–2 p.m. CT.

Checked Oct 29, 2026 on the pharmacy’s own website and the sources linked.

How to Verify Rx Outreach Yourself

You don’t have to take our word for it. Here’s how to check Rx Outreach on your own before you order.

What to check

License lookup
NABP’s list of accredited digital pharmacies (opens in a new tab), then your state board of pharmacy’s license lookup
Address it publishes
3171 Riverport Tech Center Dr, Maryland Heights, MO, Maryland Heights, Missouri, United States, 63043
Pharmacist and phone
Phone 314-222-0472 or 888-796-1234 · Mon-Thu 7am-6pm CT; Fri 7am-5:30pm CT; pharmacists Sat 9am-2pm CT
Prescription
Rx Outreach asks for a valid prescription from your prescriber.
Where to report a problem
FDA MedWatch (opens in a new tab) (a bad reaction or a problem with a medicine); your state board of pharmacy (a problem with the pharmacy)

Official sources to check Rx Outreach

These sources let you confirm what we found:

To confirm a state license, use the license lookup of the board of pharmacy in your state.

Rx Outreach Shipping and Delivery in the U.S.

Rx Outreach ships from Missouri to all 50 states, Washington, D.C., the U.S. Virgin Islands and Puerto Rico. Standard delivery is free, and Rx Outreach says most orders arrive 2 to 5 days after payment is processed. Expedited shipping costs extra.

Shipping, Fees and Payment

Shipping fee
Free standard delivery; expedited shipping costs extra
Claimed delivery
Most orders 2-5 days after payment
Ships to
all 50 states, Washington, D.C., the U.S. Virgin Islands and Puerto Rico
Cold-chain
Not confirmed yet
Payment
Debit card, credit card or check; no insurance billing
Refills
Not confirmed yet
Prescription
by e-prescription (Surescripts ID 2635855, NPI 1235211467), by fax to 1-800-875-6591, by mail, or by transfer from another pharmacy
Insurance
Doesn't bill insurance
Medicare
Serves Medicare and Medicaid patients; doesn't bill those programs

How We Checked Rx Outreach

Our conclusion: We list Rx Outreach because it is a licensed U.S. pharmacy. We show what we found, good and bad, so you can decide for yourself. Here is every source we checked.

FDA records

The pharmacy's own website

Company records

Customer reviews

We recheck these sources regularly. Links open the source itself, so you can see what we saw.

Who Fills Your Rx Outreach Order, and From Where

Rx Outreach fills every order at its own licensed mail-order pharmacy, 3171 Riverport Tech Center Dr, Maryland Heights, Missouri 63043. Rx Outreach's Patient Contact Center answers at 314-222-0472 or 888-796-1234, and its pharmacists are also available Saturdays from 9 a.m. to 2 p.m. Central time.

Company behind the website
Rx Outreach Inc, a nonprofit
Fills and ships orders from
its own mail-order pharmacy in Maryland Heights, Missouri
Pharmacy license
NABP: Reaccreditation in process (checked Oct 29, 2026)

Rx Outreach Alternatives

These pharmacies also passed our listing checks. Every drug page compares their prices with Rx Outreach’s, with shipping included and the date we checked. See them side by side on our U.S. online pharmacies page.

Rx Outreach FAQ

Who owns Rx Outreach?

Rx Outreach is operated by Rx Outreach Inc, a nonprofit, based in Maryland Heights, Missouri, United States.

Where does Rx Outreach ship from?

Orders are dispensed from its own mail-order pharmacy in Maryland Heights, Missouri.

How long does delivery take from Rx Outreach, and what does shipping cost?

Rx Outreach ships to all 50 states, Washington, D.C., the U.S. Virgin Islands and Puerto Rico. Delivery time: Most orders 2-5 days after payment. Shipping: Free standard delivery; expedited shipping costs extra.

Do I need a prescription to order from Rx Outreach?

Yes. Prescription medications require a valid prescription from a licensed prescriber, which you can send by e-prescription (Surescripts ID 2635855, NPI 1235211467), by fax to 1-800-875-6591, by mail, or by transfer from another pharmacy.

How do I contact Rx Outreach?

You can reach Rx Outreach by phone at 314-222-0472 or 888-796-1234. Hours: Mon-Thu 7am-6pm CT; Fri 7am-5:30pm CT; pharmacists Sat 9am-2pm CT.

Who can use Rx Outreach?

Anyone with a valid prescription who lives in the U.S., Washington, D.C., the U.S. Virgin Islands or Puerto Rico. Its page dated Feb 16, 2026 says there are no eligibility criteria and no application process, and its FAQ says no proof of income is needed.

Is Rx Outreach a legitimate pharmacy?

Rx Outreach is a nonprofit mail-order pharmacy in Maryland Heights, Missouri. NABP lists Rx Outreach Inc as an accredited digital pharmacy with "reaccreditation in process" (checked Oct 29, 2026). It requires a valid prescription from a licensed provider. LegitScript and state license checks are still pending.

Does Rx Outreach take insurance or Medicare?

It doesn't bill insurance; you pay its listed price when you order. Its FAQ says its patients include people with insurance, Medicare and Medicaid, and that many insured people use it when its price is lower than their copay or deductible.

How do I send a prescription to Rx Outreach?

Your prescriber can e-prescribe (Surescripts ID 2635855, NPI 1235211467), fax 1-800-875-6591, or mail it to 3171 Riverport Tech Center Dr, Maryland Heights, MO 63043. Many prescriptions can also be transferred from another pharmacy.

Does Rx Outreach carry brand-name drugs?

No. Its FAQ says most of its medications are FDA-approved generics and it doesn't carry brand-name medications.

How does Rx Outreach work?

Rx Outreach works like a mail-order pharmacy anyone can use. Your prescriber sends the prescription (by e-prescription, fax or mail), or you transfer one; you pay Rx Outreach's listed price by debit card, credit card or check; and its Missouri pharmacy ships the medicine free by standard delivery. Rx Outreach doesn't bill insurance, and there's no application or income check (checked Oct 29, 2026).

Does Rx Outreach have a price list?

Yes. Rx Outreach publishes a price for each medication on its website, rxoutreach.org. eDrugSearch shows Rx Outreach prices, with the date we checked them, on the drug pages where it carries the medicine.

Who fills Rx Outreach orders?

Rx Outreach fills orders at its own pharmacy in Maryland Heights, Missouri, run by the nonprofit Rx Outreach Inc. NABP lists it as an accredited digital pharmacy with reaccreditation in process (checked Oct 29, 2026).

Answers come from this profile's checked data (updated Oct 29, 2026). To check a U.S. pharmacy yourself, look for it on NABP’s list of accredited digital pharmacies and look up its license with your state board of pharmacy. Not medical or legal advice.

About This Information

eDrugSearch is an information service, not a pharmacy. We don't sell medication, and we aren't part of any order you place with a pharmacy.

We work hard to keep this information accurate and to give you enough of it to make a good decision. We check each pharmacy's license, shipping, prices and reviews and show the date we checked, but details can change and errors can happen, so we can't guarantee that everything on this page is complete, current or correct. Please confirm prices, shipping and policies with the pharmacy before you order.

eDrugSearch isn't responsible for orders, lost or delayed shipments, customs holds, the medication you receive, or any other issue between you and a pharmacy. Contact the pharmacy directly about your order. Ratings and reviews from other websites belong to those sites. This page is not medical or legal advice.