Costco Pharmacy Review: What We Checked

3.1 on Trustpilot (2) · Dispenses from Costco's own mail-order pharmacies in Corona, California; Everett, Washington; and Jeffersonville, Indiana · Ships to anywhere in the United States

Listed

Listed on eDrugSearch: Costco Pharmacy passed our listing checks (last checked Nov 11, 2026). See why we list it

Costco Pharmacy (rx.costco.com) is the pharmacy of Costco Wholesale Corporation, based in Issaquah, Washington. Costco Pharmacy mail order fills prescriptions at Costco mail-order pharmacies in Corona, California; Everett, Washington; and Jeffersonville, Indiana, and ships anywhere in the United States. You don't need a Costco membership to use Costco Pharmacy. Members get lower Costco Member Value Pricing, and non-members pay the cash price. eDrugSearch lists Costco Pharmacy because it is on NABP's list of accredited digital pharmacies, it needs a prescription, and it publishes its member prices and shipping fees. The prices we show are Costco member prices. We last checked Costco Pharmacy on Nov 11, 2026. eDrugSearch is independent and not affiliated with Costco Pharmacy.

Not to be confused with Costco's in-store warehouse pharmacies (prices and pickup vary by location), and Costco pharmacies in Canada, which are not the U.S. mail-order pharmacy described here.

Last checked Nov 11, 2026 · Checked by the eDrugSearch team · How we check pharmacies

  • NABP accreditedAccredited (Costco Wholesale Corporation, valid to 09/13/27) · checked Nov 11, 2026
  • Prescription requiredValid Rx for every order
  • Ships within the U.S.Checked Nov 11, 2026
  • Refrigerated shippingNot confirmed
  • Controlled substancesNever listed on eDrugSearch
  • LegitScript certifiedCheck pending

Why We List Costco Pharmacy

  • We list Costco Pharmacy as a U.S. mail-order option because NABP lists Costco Wholesale Corporation as an accredited digital pharmacy, it needs a prescription, it names the pharmacies that fill orders, and it publishes its member prices and shipping fees. LegitScript and state-license checks are still pending.

The checklist below shows each item, what we found and our sources. A listing isn’t an endorsement; compare prices and decide what works for you.

About Costco Pharmacy

At a glance: Costco Pharmacy is an online pharmacy based in Issaquah, Washington, United States. It is operated by Costco Wholesale Corporation. Its NABP digital pharmacy status when we checked on Nov 11, 2026: Accredited (Costco Wholesale Corporation, valid to 09/13/27). Orders are dispensed from Costco's own mail-order pharmacies in Corona, California; Everett, Washington; and Jeffersonville, Indiana.

Costco Pharmacy is the pharmacy of Costco Wholesale Corporation. Its mail-order service fills prescriptions at Costco pharmacies in Corona, California; Everett, Washington; and Jeffersonville, Indiana, and ships anywhere in the United States. Standard shipping is free.

You don’t need a Costco membership to use Costco Pharmacy. Members get lower Costco Member Value Pricing, which can’t be combined with insurance. It also accepts most insurance plans.

Sources for this section
Screenshot of the Costco Pharmacy website
Costco Pharmacy website · screenshot captured Nov 11, 2026

Costco Pharmacy: company & contact

Type of site
U.S. mail-order pharmacyFills prescriptions at Costco's own mail-order pharmacies in California, Washington and Indiana
Company
Costco Wholesale Corporation
Founded
Not confirmed yet
Hours
Mon–Fri 5am–7pm PT; Sat 9:30am–2pm PT
Mailing address
215 Deininger Circle
Corona, CA 92878
United StatesCorona Mail Order Pharmacy. Costco also lists mail-order pharmacies in Everett, WA and Jeffersonville, IN; Costco Pharmacy's head office is 845 Lake Drive, Issaquah, WA 98027

From its Pharmacy Support & FAQ and Member Value Pricing pages, checked Nov 11, 2026.

Profile details come from the pharmacy's website and license records, checked Nov 11, 2026.

Based in
Issaquah, Washington, United States
Medications listed
Brand and generic prescription drugs, with a public member price lookup

Good to Know

  • Membership isn't needed to use Costco Pharmacy mail order.
  • Free standard USPS shipping.
  • Public price lookup shows the Costco member price before you order.
  • Accepts most insurance plans, and members can choose the member price instead.

Things to Weigh

  • The price lookup shows only the member price; non-members pay a cash price it doesn't show.
  • Standard shipping takes 6–14 business days in total.
  • Costco's Delivery by Mail FAQ says refrigerated drugs and controlled substances can't be mailed that way.
  • Member Value Pricing can't be used with insurance, Medicare or Medicaid claims.

Costco Pharmacy Reviews: What Customers Report

There's very little review data for Costco Pharmacy itself. Trustpilot's page for rx.costco.com has just 2 reviews, with a TrustScore of 3.1 out of 5 (Trustpilot profile, checked Nov 11, 2026). BBB has no separate page for the mail-order pharmacy. BBB rates Costco as a whole A+ (not BBB accredited), but that profile covers all of Costco, not just the pharmacy (BBB profile, checked Nov 11, 2026).

Better Business Bureau (BBB) Record

BBB grade: A+ · checked Nov 11, 2026. See the BBB profile (opens in a new tab)

Company-wide Costco profile (headquarters and corporate-owned locations); lists "Costco Pharmacy" as an alternate name. No separate BBB profile found for the mail-order pharmacy.

A BBB grade reflects how a business deals with complaints and with BBB, not how satisfied its customers are. We copy BBB’s own reasons and alerts from its page and don’t add our own.

Costco Pharmacy on other review sites

Review snapshot (checked Nov 11, 2026): Trustpilot's page for rx.costco.com has just 2 reviews, with a TrustScore of 3.1 out of 5 (checked Nov 11, 2026), so it says little either way. One 3-star review praises the customer service but says order tracking is poor; one 1-star review is about the price of a pet medicine. BBB has no separate page for Costco Pharmacy; Costco's company-wide BBB profile is rated A+ (not BBB accredited) and covers all of Costco.

SiteRatingReviewsWhat it shows
Trustpilot (opens in a new tab)3.1/52 reviews
Small sample
Ratings from online customers. Anyone can post; businesses can invite reviews. Trustpilot profile for rx.costco.com: 2 reviews, rated Average; unclaimed profile. Checked Nov 11, 2026.
BBB (opens in a new tab)A+276 reviewsHow the business handles complaints, not how satisfied customers are. Company-wide BBB profile for Costco (it lists "Costco Pharmacy" as an alternate name), not just the pharmacy: 2,516 complaints in the last 3 years (832 in the last 12 months) and 276 customer reviews across all Costco headquarters and corporate-owned locations. Checked Nov 11, 2026.

What customers praise

  • Helpful customer service that checks costs with you and your insurance (1 of 2, Trustpilot)

What customers complain about

  • Hard to track order status online; a drug was out of stock (1 of 2, Trustpilot)
  • High price for a pet medicine before the member discount (1 of 2, Trustpilot)

What the last 2 Trustpilot reviewers say Feb 2026 to Aug 2026

  • 5 ★0
  • 4 ★0
  • 3 ★1
  • 2 ★0
  • 1 ★1

Only 2 Trustpilot reviews exist for rx.costco.com, both from the past year. A 3-star review (Feb 2026) praises Costco Mail Pharmacy's customer service but says the website doesn't show when an order will ship and a drug was out of stock. A 1-star review (Aug 2026) complains about the price of a dog's medicine, which the member price lowered. Trustpilot says the profile is unclaimed and Costco hasn't invited reviews.

In reviewers' own words

  • The stand out is customer service which even calls you when they notice the medicine is costing too much and verifies with you & insurance.

    ★★★☆☆ Trustpilot reviewer · Feb 2026 · Trustpilot
  • the website technology like the main Costco website is dated with no way to know if the RX is being filled, or when it will ship.

    ★★★☆☆ Trustpilot reviewer · Feb 2026 · Trustpilot
  • When I gave them my Costco membership it did lower it to $14.99 - but still way too much

    ★☆☆☆☆ Trustpilot reviewer · Aug 2026 · Trustpilot

Ratings and review counts checked Nov 11, 2026 on each site. Summaries are written by eDrugSearch after reading the reviews in the period shown, positive and negative; counts are approximate. Quotes are single sentences, unedited, linked to the source. eDrugSearch doesn’t check whether reviews on other sites are genuine. Decide for yourself what matters most to you.

eDrugSearch reviews

No eDrugSearch reviews yet. Be the first to review Costco Pharmacy.

Review Costco Pharmacy

Ordered from Costco Pharmacy? Share your experience to help others save safely. Reviews require a free account.

How reviews work: anyone can post a review, and "Verified order" means the reviewer showed proof of purchase. We publish positive and negative reviews alike and follow our review guidelines. Pharmacies don't pay to be listed, and nothing they do affects ratings or review order.

Is Costco Pharmacy Legit? License and Safety Checks

Costco Pharmacy passed our checks for a U.S. mail-order pharmacy. NABP lists Costco Wholesale Corporation as an accredited digital pharmacy, valid until Sep 13, 2027 (checked Nov 11, 2026). Costco Pharmacy needs a prescription from a U.S.-licensed prescriber, and it names the mail-order pharmacies that fill orders. We haven't checked LegitScript or the state licenses yet, so those items show a dash below.

We check every U.S. pharmacy against the same list, using its own website and U.S. sources such as NABP and state boards of pharmacy. Each item we checked links to what we looked at.

  • Names the pharmacy that fills orders Its Pharmacy Support & FAQ page names three Costco mail-order pharmacies: Corona Mail Order Pharmacy (215 Deininger Circle, Corona, CA 92878), Everett Mail Order Pharmacy (Everett, WA) and Indiana Mail Order Pharmacy (Jeffersonville, IN). Source (opens in a new tab)Passed
  • Requires a valid prescription Its FAQ says: "Your physician(s) must be licensed to prescribe medications in the United States in order for us to fill your prescription." Source (opens in a new tab)Passed
  • Controlled substances U.S. pharmacies may fill controlled medicines under U.S. law; eDrugSearch never lists controlled substances.Note
  • Pharmacist available to answer questions Its Notice of Patient's Rights promises patient counseling, and Costco Mail Order Pharmacy can be reached at (800) 607-6861 (Mon–Fri 5am–7pm PT, Sat 9:30am–2pm PT). Source (opens in a new tab)Passed
  • Publishes a phone number and address Publishes (800) 607-6861, webpharmacy@costco.com and its mail-order pharmacy addresses, including 215 Deininger Circle, Corona, CA 92878. Source (opens in a new tab)Passed
  • Secure checkout (HTTPS) The site loads over HTTPS. Source (opens in a new tab)Passed
  • Shows where each order ships from before you pay Ships from Costco mail-order pharmacies inside the U.S. (Corona, CA; Everett, WA; Jeffersonville, IN). Source (opens in a new tab)Passed
  • Company registration found Its pages name Costco Wholesale Corporation; we haven't looked it up in a state business registry yet. Source (opens in a new tab)Not confirmed
  • NABP accredited digital pharmacy NABP lists Costco Wholesale Corporation (999 Lake Drive, Issaquah, WA; 558 stores; www.costco.com and www.costco.pharmacy) as accredited until 09/13/27, "Open to all" (checked Nov 11, 2026). We didn't check each of the 558 store entries for the mail-order sites. NABP lists its websites as www.costco.com and www.costco.pharmacy; its Safe Site Search hasn't reviewed rx.costco.com on its own (it's part of costco.com). Source (opens in a new tab)Passed
  • LegitScript certified Not yet checked. eDrugSearch checks LegitScript by hand and will add the result with a date.Not confirmed
  • State pharmacy licenses Its FAQ lists the states each mail-order pharmacist is licensed in, and says the pharmacy is licensed to dispense controlled substances to all 50 states and D.C.; we haven't checked state license registries yet. Source (opens in a new tab)Not confirmed

Checked Nov 11, 2026. A dash means we could not confirm it yet, not that the pharmacy fails it.

License and Pharmacy Details

Operator
Costco Wholesale Corporation
NABP
Accredited (Costco Wholesale Corporation, valid to 09/13/27) (checked Nov 11, 2026) NABP list (opens in a new tab)
State licenses
Lists its mail-order pharmacists' licensed states and says it can dispense controlled substances to all 50 states and D.C. (self-reported); registries not yet checked
LegitScript
Check pending
Dispenses from
Costco's own mail-order pharmacies in Corona, California; Everett, Washington; and Jeffersonville, Indiana
Pharmacist
Not confirmed yet
Phone
(800) 607-6861
Hours
Not confirmed yet

Costco Pharmacy at a Glance: U.S. Pharmacy Facts

What we checked and what we found

Who runs it
Costco Wholesale Corporation (Costco Pharmacy, 845 Lake Drive, Issaquah, WA 98027)
Pharmacy that fills orders
Costco's own mail-order pharmacies. Its FAQ page lists Corona Mail Order Pharmacy (215 Deininger Circle, Corona, CA 92878), Everett Mail Order Pharmacy (86801 Seaway Blvd STE A-2, Everett, WA 98203) and Indiana Mail Order Pharmacy (260 Logistics Ave Suite B, Jeffersonville, IN 47130).
NABP accreditation
Costco Wholesale Corporation is accredited until 09/13/27, “Open to all” (NABP list). NABP lists its websites as www.costco.com and www.costco.pharmacy; rx.costco.com is part of costco.com.
LegitScript
Not yet checked
State licenses
Its FAQ lists the states each mail-order pharmacist is licensed in, and says the pharmacy “is licensed to dispense controlled substances to” all 50 states and D.C. We have not yet checked state license registries.
Membership
Not needed. Its FAQ says: “You don't need to be a Costco Member to use Costco pharmacies, including Costco Mail Order Pharmacy.” Non-members pay the cash price.
Prices we show
The “Costco member” price from Costco’s public price lookup (Costco Member Value Pricing). Costco labels it the warehouse pick-up price, and says shipping and handling aren’t included. The lookup doesn’t show the non-member cash price, so we don’t show one.
How to order
Create an account at rx.costco.com, then use “Request a New Prescription” and choose Mail Order, or move a prescription from another pharmacy. Your prescriber must be licensed in the U.S. You must be 18 or older to use the site.
Insurance
Accepts most insurance plans. Member Value Pricing can’t be combined with insurance; you pick whichever price is lower.
Medicare and Medicaid
Its pages say Member Value Pricing can’t be used on claims billed to Medicare, Medicaid or other government programs. The pages we read don’t say which Medicare Part D plans the mail-order pharmacy is in network with.
Fees and shipping
Standard USPS shipping is free; 2-Day UPS costs $13.95.
Delivery
Standard USPS 6–14 business days and 2-Day UPS 2–5 days, including processing. Costco says to order when you have 2–3 weeks of medicine left.
What it carries
Brand and generic prescription drugs. Its Delivery by Mail FAQ says refrigerated drugs and controlled substances can’t be mailed that way; eDrugSearch never lists controlled substances.
Payment
Its mail-order FAQ says Visa and Mastercard. Its Delivery by Mail page lists Visa credit, Visa debit, FSA and HSA cards.
Customer support
Costco Mail Order Pharmacy: (800) 607-6861, Mon–Fri 5am–7pm PT, Sat 9:30am–2pm PT; email webpharmacy@costco.com.

Checked Nov 11, 2026 on the pharmacy’s own website and the sources linked.

How to Verify Costco Pharmacy Yourself

You don’t have to take our word for it. Here’s how to check Costco Pharmacy on your own before you order.

What to check

License lookup
NABP’s list of accredited digital pharmacies (opens in a new tab), then your state board of pharmacy’s license lookup
Address it publishes
215 Deininger Circle, Issaquah, Washington, United States, 92878
Pharmacist and phone
Phone (800) 607-6861
Prescription
Costco Pharmacy asks for a valid prescription from your prescriber.
Where to report a problem
FDA MedWatch (opens in a new tab) (a bad reaction or a problem with a medicine); your state board of pharmacy (a problem with the pharmacy)

Official sources to check Costco Pharmacy

These sources let you confirm what we found:

To confirm a state license, use the license lookup of the board of pharmacy in your state.

Costco Pharmacy Shipping and Delivery in the U.S.

Costco Pharmacy ships mail-order prescriptions anywhere in the United States. Standard USPS shipping is free and takes 6 to 14 business days in total, including processing. 2-Day UPS costs $13.95 and takes 2 to 5 days. Costco says refrigerated drugs and controlled substances can't be sent by its Delivery by Mail service.

Shipping, Fees and Payment

Shipping fee
Standard USPS free; 2-Day UPS $13.95
Claimed delivery
6–14 business days (free USPS); 2–5 days with 2-Day UPS
Ships to
anywhere in the United States
Cold-chain
Not confirmed yet
Payment
Visa and Mastercard (mail order FAQ); FSA/HSA cards listed for Delivery by Mail; insurance accepted
Refills
Not confirmed yet
Prescription
through your rx.costco.com account (“Request a New Prescription” with your prescriber's details, choosing Mail Order), or by moving a prescription from another pharmacy
Insurance
Accepts most insurance plans; member pricing is an alternative, not combinable
Medicare
Member Value Pricing can't be used on Medicare or Medicaid claims; Part D network not stated

Costco Pharmacy Prices and How They Compare

We compare prices for 7 medications at Costco Pharmacy, next to the other pharmacies we list and the U.S. list price.

Compare Costco Pharmacy with other U.S. online pharmacies

How We Checked Costco Pharmacy

Our conclusion: We list Costco Pharmacy because it is a licensed U.S. pharmacy. We show what we found, good and bad, so you can decide for yourself. Here is every source we checked.

Approval and license

FDA records

The pharmacy's own website

Company records

Customer reviews

We recheck these sources regularly. Links open the source itself, so you can see what we saw.

Who Fills Your Costco Pharmacy Order, and From Where

Costco Pharmacy mail-order prescriptions are filled by Costco's own pharmacies: Corona Mail Order Pharmacy (215 Deininger Circle, Corona, CA 92878), Everett Mail Order Pharmacy (Everett, WA) and Indiana Mail Order Pharmacy (Jeffersonville, IN). Costco Mail Order Pharmacy can be reached at (800) 607-6861.

Company behind the website
Costco Wholesale Corporation
Fills and ships orders from
Costco's own mail-order pharmacies in Corona, California; Everett, Washington; and Jeffersonville, Indiana
Pharmacy license
NABP: Accredited (Costco Wholesale Corporation, valid to 09/13/27) (checked Nov 11, 2026)

Costco Pharmacy Alternatives

These pharmacies also passed our listing checks. Every drug page compares their prices with Costco Pharmacy’s, with shipping included and the date we checked. See them side by side on our U.S. online pharmacies page.

Costco Pharmacy FAQ

Who owns Costco Pharmacy?

Costco Pharmacy is operated by Costco Wholesale Corporation, based in Issaquah, Washington, United States.

Where does Costco Pharmacy ship from?

Orders are dispensed from Costco's own mail-order pharmacies in Corona, California; Everett, Washington; and Jeffersonville, Indiana.

Do I need a prescription to order from Costco Pharmacy?

Yes. Prescription medications require a valid prescription from a licensed prescriber, which you can send through your rx.costco.com account (“Request a New Prescription” with your prescriber's details, choosing Mail Order), or by moving a prescription from another pharmacy.

How do I contact Costco Pharmacy?

You can reach Costco Pharmacy by phone at (800) 607-6861 or by email at webpharmacy@costco.com.

Is Costco Pharmacy a legitimate pharmacy?

Yes. NABP lists Costco Wholesale Corporation as an accredited digital pharmacy, valid until Sep 13, 2027 (checked Nov 11, 2026). Costco Pharmacy mail order needs a prescription from a U.S.-licensed prescriber, and it names the mail-order pharmacies that fill orders. We haven't checked LegitScript or state license registries yet.

Do I need a Costco membership to use Costco Pharmacy mail order?

No. Costco's mail-order FAQ says: "You don't need to be a Costco Member to use Costco pharmacies, including Costco Mail Order Pharmacy." Members get Costco Member Value Pricing, a member discount. Non-members pay Costco's cash price.

Which Costco Pharmacy price does eDrugSearch show?

We show the "Costco member" price from Costco's public price lookup, which shows Costco Member Value Pricing. Costco labels it the warehouse pick-up price and says shipping and handling aren't included. The lookup doesn't show the non-member cash price, so we can't show it. Prices can change and may vary by location.

Does Costco Pharmacy take insurance or Medicare?

Costco Pharmacy says it accepts most insurance plans. Costco Member Value Pricing is not insurance and can't be combined with insurance, Medicare, Medicaid, other government programs, discount cards or coupons. With each prescription you choose your insurance or the member price, whichever costs less.

How much does Costco Pharmacy charge for shipping?

Costco's mail-order FAQ says standard USPS shipping is free and takes 6 to 14 business days in total, including processing. 2-Day UPS costs $13.95 and takes 2 to 5 days. Costco says to order when you have 2 to 3 weeks of medicine left.

Who fills Costco Pharmacy mail-order prescriptions?

Costco Wholesale Corporation runs Costco Pharmacy. Its FAQ names three mail-order pharmacies: Corona Mail Order Pharmacy (215 Deininger Circle, Corona, CA 92878), Everett Mail Order Pharmacy (Everett, WA) and Indiana Mail Order Pharmacy (Jeffersonville, IN). Orders ship within the U.S., so there's no customs step.

Answers come from this profile's checked data (updated Nov 11, 2026). To check a U.S. pharmacy yourself, look for it on NABP’s list of accredited digital pharmacies and look up its license with your state board of pharmacy. Not medical or legal advice.

About This Information

eDrugSearch is an information service, not a pharmacy. We don't sell medication, and we aren't part of any order you place with a pharmacy.

We work hard to keep this information accurate and to give you enough of it to make a good decision. We check each pharmacy's license, shipping, prices and reviews and show the date we checked, but details can change and errors can happen, so we can't guarantee that everything on this page is complete, current or correct. Please confirm prices, shipping and policies with the pharmacy before you order.

eDrugSearch isn't responsible for orders, lost or delayed shipments, customs holds, the medication you receive, or any other issue between you and a pharmacy. Contact the pharmacy directly about your order. Ratings and reviews from other websites belong to those sites. This page is not medical or legal advice.