Canada Drug Warehouse: Independent Profile and Review

Canada Drug Warehouse says its orders are filled by licensed partner pharmacies in Canada, the United Kingdom, Turkey, India and Australia. It does not publish the names of those pharmacies, so eDrugSearch has not been able to check their licenses in a government registry. See our checklist on this page for what we did check. It is a member of the Canadian International Pharmacy Association (CIPA). It requires a valid prescription for prescription medications and does not sell controlled substances.

Paused. Its customs notice says orders placed after October 9, 2026 are filled case by case, only if they can cross the border before October 22, 2026, and that inventory is limited. That date has passed. U.S. Customs has since moved its new mail rules to January 20, 2027, and Canada Drug Warehouse had not updated its notice when we checked on November 1, 2026. (Checked Oct 24, 2026.) New U.S. Customs rules for mailed prescriptions are scheduled for January 20, 2027. See our customs guide for the latest.

Orders are dispensed from Canada (an affiliated pharmacy in British Columbia that the site does not name) and fulfillment centers in other countries. Depending on the product, orders may be filled by partner pharmacies in Canada, the United Kingdom, Turkey, India and Australia (packs seen Oct 24, 2026); the site also lists Singapore, New Zealand, Mauritius and the United States. Check the product page for where your medication ships from.

Canada Drug Warehouse ships to the U.S. and other countries. The pharmacy says delivery takes about 11–20 days. Shipping: $14.95 flat per package by regular airmail (site says 8–14 business days); express may be available on request.

Yes. Prescription medications require a valid prescription from a licensed prescriber, which you can send by upload at checkout, mail or fax, or Canada Drug Warehouse can contact your doctor.

You can reach Canada Drug Warehouse by phone at 1-877-204-1506 (toll-free) or by email at info@canadadrugwarehouse.com. Hours: Mon–Fri 5am–10pm PT · Sat–Sun 8am–4:30pm PT.

The site does not say which company runs it. Canada Drug Warehouse uses the same website system, policies and $14.95 shipping fee as about ten other sister sites, including RxConnected and Canadian Pharmacy Service. Its mailing address is a PO box in Richmond, British Columbia.

Canada Drug Warehouse is rated 4.6 out of 5 on Trustpilot from 46 reviews (checked Oct 24, 2026); 36 are 4 or 5 stars and 10 are 1 to 3 stars. Customers mostly praise low prices, refill reminder calls and friendly phone staff. The critical reviews describe a bank draft the customer says they didn't approve, refund problems, prescriptions rejected several times, slow delivery and unanswered emails. Trustpilot says the company hasn't replied to its negative reviews. BBB gives it an F, which is BBB's own grade, not a customer score (not BBB accredited).

They appear to be run by the same business. Canada Drug Warehouse runs on the same website platform, policies and $14.95 shipping fee as RxConnected and about ten other sister sites, and its product pages list mostly the same packs. Prices for the same pack differ between the two sites (by $2 to about $58 when we checked on Oct 24, 2026, with each site cheaper on some packs), and Canada Drug Warehouse names the maker on some packs that RxConnected doesn't, such as Farxiga (AstraZeneca) and Linzess (Allergan). Each site has its own Richmond, BC mailing address and phone number.

Canada Drug Warehouse's Linzess page says Linzess is also known as Constella, the brand name used outside the U.S., and lists Allergan as the maker. When we checked on Oct 24, 2026, its 72 and 145 mcg packs were tagged Canada and its 290 mcg packs United Kingdom.

No. Canada Drug Warehouse's FAQ says it does not accept returned products, and that refunds or reshipments are decided case by case.

Canada Drug Warehouse says an affiliated pharmacy licensed in British Columbia fills Canadian orders and fulfillment centers in the United Kingdom, Turkey, India, Australia and other countries fill the rest. It doesn't name any of them, so check the country tag on each pack before you order (checked Oct 24, 2026).

BBB gives Canada Drug Warehouse an F for two reasons: it could not confirm a pharmacy license, and it says the business isn't open about its ownership, location or services. BBB searched the College of Pharmacists of British Columbia register in March 2022 and found no record under the name Canada Drug Warehouse, and its letters of March 24 and June 16, 2022 asking for proof got no reply. The F is not about customer complaints: BBB lists none in the last three years. Canada Drug Warehouse says an affiliated pharmacy licensed in British Columbia fills its Canadian orders, but it doesn't name that pharmacy, so we couldn't check it in the College's register ourselves (checked Oct 30, 2026).